Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.
Holland & Barrett is undergoing large scale transformation across all functions of the business. Own label development is a key element to this. The vision for the business is to become the trusted partner for over 100 million people globally, to achieve their personal health and wellness goals, adding quality years to life.
You will drive business performance by driving the range, quality & value perception of our own brand products globally. This role is instrumental in creating customer products and propositions that provide a continuous pipeline of unique & innovative health and wellness solutions across different categories.
The Role:
The Purpose of the Role:
The purpose of this role is to enable the development and delivery of the global new product strategy & 3-year NPD plans for Holland & Barrett's own brand product range in line with the business and category strategy.
This role sits within the Global Product function and works hand in hand with our technical and commercial functions.
Key Responsibilities:
- You will be responsible for driving the product own label strategy through translating consumer, trend and market insight into product innovation strategies and rolling 3- 5-year NPD plans.
- You will be responsible for delivering the financial targets for the NPD pipeline and achieving the target customer metrics (adoption & retention).
- You will lead and work across multiple product categories and projects to work alongside your commercial counter parts to step change H&B's own label product offer.
- You will ensure all product development delivers Holland & Barrett's brand purpose and promise.
- You will be responsible for working with our internal design studio to deliver best in class packaging designs which work within our company brand visual identity.
- You will develop compelling product propositions based on strong consumer insight, competitor and market knowledge that will drive long term value.
- You will lead the cross functional team to deliver each development from initial concept to finished product delivery, optimising all aspects of the customer proposition from product format to claims. This may include sourcing of new suppliers and onboarding.
- You will ensure all new products are delivered on time and within agreed budgets.
- You will partner with internal marketing teams to maximise support for all launches
- You will support the wider development team to drive forward and align on the total product catalogue ensuring we maximise all cross-category opportunities and continue to drive the H&B brand forward. This may include mentoring of other product developers.
- You will be expected to be a product expert, keeping up to date with the latest global trends and understanding the supply base and manufacturing processes for all products.
Location: We are a fully hybrid organisation with bases in London, Nuneaton, and Burton. We typically expect colleagues to spend at least two days each week in the London/ Nuneaton office. There may also be occasional travel to other locations.
The Person:
Key Requirements:
People Skills
- Outstanding communication & influencing skills, comfortable presenting to all levels.
- Passionate about putting the customer at the heart of what we do and exceeding their expectations.
- A strong team player, adept at building effective relationships and stakeholder management.
- Results driven with strong attention to detail and a focus on quality.
Behaviour & Mindset
- A inquisitive researcher, trend explorer & global mindset
- A problem-solver mindset
- A creative thinker & solution finder
- Passionate about product development
- An innovation mindset - championing new ideas and opportunities.
Technical Skills
- Relevant retail/FMCG brand/product development experience ideally within VHMS (Supplements) and Beauty.
- A motivated and proactive personality: comfortable leading projects and implementing new processes.
- Ability to engage and lead at any level including large groups of senior stakeholders.
- Experience leading large scale NPD projects from concept to launch which have delivered step changing commercial results.
- Experienced in developing brand positioning, innovation strategies, three-year product plans & concepts.
- Track record of developing compelling, strong selling products.
- Track record of working to a stage and gate new product development process
- Track record of implementing new business processes/creative thinking/supplier ways of working.
What we offer:
Our Benefits for this role include, but not limited to:
- H&B Employee Discount - 25%
- Bonus
- Pension company contribution
- 33 Days Holiday per year (Inclusive of bank holidays)
- Private Medical Care
- Exclusive benefits, free advice and savings from a range of retailers and providers
- Electric Car Scheme
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
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