Summary
As a Service Assistant you'll work across visitor areas, helping to deliver high-quality customer service at a busy beach location.
Salary: 11.50 per hour
Contract/duration: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We'd give you as much notice of this as possible.
Hours/working pattern/hours: up to 37.5 per week in a shift pattern
A driving licence required, the ferry fare will be paid if commuting from Poole/Bournemouth.
What it's like to work here
Reporting to the Welcome Manager, you'll be part of the Welcome team, working at Studland Beach/Purbeck. .
What you'll be doing
Service Assistants play an important role in welcoming and helping our visitors at a beautiful location. No two days are the same and you can expect to meet a variety of people across the 4 miles of beach and 4 car parks. Duties can involve litter picking, operating car parks, servicing pay and display machines, selling membership and assisting visitors with a range of enquiries. Most importantly you'll talk to visitors and ensure the site is well presented and maintained. This role would suit anyone with a passion for delivering great customer service and a keen interest in learning about visitor operations. The beach environment means working will be in the outdoors, in all weathers come rain or shine.
Who we're looking for
We'd love to hear from you if you are:
- customer focused with positive attitude
- a team player, but also can work on your own initiative
- well organised and adaptable
- willing to learn new skills
The package
The National Trust has the motto ‘For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax-free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
- Independent financial advice
Click here to find out more about the benefits we offer to support you.