Our client based in Coventry are an incredibly reputable business that offers a variety of services to individuals or companies. The business specialises in delivering these goods through specialised departments. They are looking for a
Receptionist Administrator
on a
part-time basis
to come on board with their friendly, easy-going team. The ideal candidate will have previous legal administration experience, as well as experience in a customer service-facing role, showing excellent communication skills. In return the business will offer you a great working environment with an integrated team who all strive to see each other succeed.
Key Responsibilities:
- Provide reception and administration support, ensuring the smooth functioning of the front desk.
- Answer incoming calls promptly and professionally, directing callers to the appropriate personnel or voicemail, and taking detailed messages when necessary.
- Maintain a log of all visitors to Reception, welcoming scheduled visitors, and promptly notifying staff of their arrival.
- Verify Anti Money Laundering (AML) documents.
- Assist with typing and secretarial tasks within the Conveyancing department.
- Handle scanning and sorting of post for all departments upon request.
- Proficiently utilise the Firm's case management system for efficient workflow.
- Perform file closing processes, preparing files for closure and archiving.
- Process client payments as required.
- Manage bookings for meeting rooms.
- Ensure all incoming mail is promptly opened, stamped, and distributed appropriately, following established procedures.
- Attend Conveyancing, Reception, and firm-wide meetings as required.
- Enter all incoming new enquiries via phone, email, or in-person onto the Prospect register in Tikit.
Key Skills & Experience:
- Previous experience in a customer-facing and administrative role is preferred, with legal experience being advantageous.
- Proficiency in telephone systems and adept at handling calls with professionalism.
- Excellent keyboard skills with a strong command of Outlook, Word, and Excel.
- Demonstrated commitment to excellent client care.
- Strong interpersonal and communication skills.
- Exceptional organisation and administration abilities.
- High level of accuracy and attention to detail.
- Ability to maintain discretion and uphold client confidentiality at all times.
Additional Information:
- Where possible you will be required to cover other offices to avoid the need of the company to incur temp or agency cover costs.
- Provide holiday/sickness absence cover at office where based and be flexible to provide cover at other offices, where you can.
- Office based hours: 9am-1pm, Monday-Friday.
To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to
Shanelle Bowyer
at
01295-983585.
Alternatively, connect with us on LinkedIn via the following: link: https://in/shanelle-bowyer-3b8796139/