About the job
We have the opportunity for a Change Manager to join our Business Change Management department. You will report to the Head of Business Change Management and will work with leaders, sponsors, and the Business Transformation Group across the portfolio of strategic change, and consult, drive and promote focus on our people so that our resulting delivery plans anticipate and navigate likely impacts. You will lead the approach to people/stakeholders needs and the vision in project planning, including any deliverables to drive adoption / reduce impacts and emotions. For example, training, communications, events.
The role includes responsibility for:
- Identifying potential people-side risks, opportunities, and anticipated points of resistance and develop specific plans to mitigate or address the concerns.
- Developing a Change Management Strategy based on a thorough understanding of the details of the change and the groups being impacted by the change.
- Applying a structured Change Management approach and methodology for the people side of change caused by projects.
- Developing and communicate a Business Transformation Group Roadmap for Change based on desired changes to Process and on proposed Systems implementations.
- Developing a methodology and lead change readiness assessments, evaluate results, and present findings in a logical and easy-to-understand manner.
- Develop a set of actionable and targeted Change Management plans - Including sponsor roadmap, coaching plan, resistance management plan and communication plan.
- Support the execution of the plans by employee-facing managers and business leaders.
- Create and manage key performance indicators for change, or appropriate measurement systems to track adoption, utilisation and proficiency of individual changes, all in collaboration with 's PMO and their benefits realisation activities
The successful candidate will have a solid understanding of how people go through change and the change process, as well as proven experience and knowledge of change management principles and methodologies. You will also have familiarity with different project management approaches, tools, and phases of the project lifecycle, such as Agile and PRINCE II. Demonstrable experience of working across an extensive and diverse network of stakeholders, including Senior/Executive and External Stakeholders is also desirable, as is experience working within insurance and/or the London market. We are looking for a team player who can influence and convince others to work towards a common goal.
The successful candidate will be welcomed into the family to help us further our purpose of enabling our clients to fulfil their ambitions whilst benefiting society and our people. We are committed to ensuring a safe, open, inclusive and empowering environment in which all of our people can thrive. All employees have the opportunity to join one or a number of inclusion network groups or take part in CSR and charitable activities. is signed up to the Disability Confident Employer Scheme and we also accommodate flexible working, subject to the flexible working policy.
As an underwriting firm with over 140 years' experience of protecting clients from changing risks we put our confidence in the ability and talent of our people. We aim to be a 'Good Company' and this means being a great and inclusive company to do business with and being a great place to work. Our culture is founded on our core values of empowerment, inclusion, excellence, integrity, teamwork and innovation. We seek to recruit the best talent by endeavouring to reach diverse talent pools, offering dynamic working arrangements and investing in development.
To make your experience as comfortable as possible, please let us know if you require any reasonable adjustments or additional assistance during your application process. At Tokio Marine Kiln we are here to support you, please be reassured that we will do all that we can to ensure that your specific needs are met. Please reach out to in confidence, to discuss any specific assistance or requirements that you have.
Eames Consulting is acting as an Employment Agency in relation to this vacancy.