£26K/yr to £27K/yr
West Suffolk, England
Permanent, Variable

Sales/Logistics Coordinator

Posted by Hales Group Limited.

Sales and Logistics Co-ordinator

£26,000 - £27,000 per annum DOE

Monday – Friday, 08:00-17:00

40 hours per week

Permanent

On behalf of our client based on the outskirts of Bury St Edmunds, we are searching for a Sales and Logistics Co-ordinator to join their expanding team on a permanent basis. The successful candidate will ideally have experience in a Logistics Co-ordinator position, and will be able to demonstrate quick learning to the systems used. Due to the location and nature of this role, a driver's licence and access to your own vehicle is essential.

Main duties and responsibilities:

  • To be the main internal contact point for the business – for both customers and staff

  • Dealing with customer contact, e.g., managing quotation/order

  • Organising and tracking customer returns, and maintaining a high standard of customer service

  • Use of multiple systems and different processes:

  • Sage 200 and Odoo system to maintain digital day to day business

  • Microsoft Office package, including Outlook for the use of email

  • Dealing with any logistical issues that may arise, and being able to rectify and amend these

  • Taking inbound calls, dealing with general queries, and dealing with logistics queries

  • Processing orders and customer quotation requests

  • Dealing with account queries, returns and credits

  • Regularly using Sage, including setting up accounts

  • Support to the internal and external sales teams

  • Monitoring overdue accounts, and taking payments

  • Downloading proof of delivery information and updating systems with information received

  • Accepting orders, tracking daily parcels and pallet deliveries

The successful candidate will:

  • Have excellent communication skills both written and verbal
  • Have a confident and friendly telephone manner
  • Previous experience within logistics-desirable
  • Confident in use of PC to communicate internally and externally
  • Previous experience in the use of Sage 200 and Odoo-advantageous

Benefits:

  • Casual dress
  • Company pension
  • Company events
  • Sick pay
  • 20 days, increasing to 23 days after one years' service + Bank Holidays
  • Cycle to Work Scheme
  • Office closure between Christmas & New Year
  • On-site parking

If you are interested in this position, please apply with a current CV or contact the Bury St Edmunds office for more details

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