Rail Site Manager

Job Reference: /SF/14-06/1201/9

Job Title: Rail Site Manager

Location: Mitre Way, London

Salary: Competitive

Hours per week: Variable Shift Rota - 40 hours per week

Business Overview

Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

Job Overview

We are currently recruiting for Rail Site Manager to join our passionate and driven team based at our client's site in Mitre Way, London

Key Responsibilities:

• You have responsibility and accountability for all financial overtime and stock control within your location.
• Working collaboratively with all employees in your location and across OCS where applicable, you will be a champion for change; implementing new policies and processes and be an advocate of new ways of working, influencing employees, to ensure buy-in.
• You have responsibility and accountability for leading the effective operational delivery and facilitation of all Services within your location.
• You will hold weekly and periodic reviews with the Senior Operations Manager
• Liaise closely with the Supervisors, Team Leaders and your employees to ensure common service delivery standards and collaborative working are met.
• Working closely with Senior Operations Manager you will review and implement new initiatives, legislation, and other changes both internal and external.
• Authorise expenditure as agreed by the Account Director.
• You will ensure that budgets and expenditure for your location is robustly monitored through regular reviews stock spot checks. Making recommendations for and implementing control improvements as necessary.
• You will provide regular reports (Daily Report / Equipment /Night Report / Cabin Trackers / Additional Work / Overtime / Stock / Training Records) regarding the Operation to the Senior Operations Manager.
• You will ensure adherence to governance requirements, systems and process
• Proactively implementing measures to address issues identified because of reviews and to prevent reoccurrence.
• Interface with the clients, service providers and stakeholders, to ensure the expectations are being met and any additional services can be supported.
• Attend meetings and conference calls relating to forthcoming engineering works.
• Lead, own and be responsible for Liaison with supervisors and teams in your location to enable them to supply the required staffing, that ensures fulfilment of contract and service requirements.
• Have ownership, accountability and liaise with the Senior Health and
• Safety Manager, QSHE Advisor to ensure all RAs and MS are in place and as well as any other requirements (site access permits etc.) prior to delivery of the works or services in your location.
• Have ownership, accountability and liaise with the Training Manager to ensure all training requirements are in place and that staff are suitable trained to undertake their role and fulfil their responsibilities.
• Complete appropriate training documentation and records.
• Ensure that all supervisors and employees are trained in all aspects of the company's absence management policies and procedures. Requesting support from the HR Business Partner if needed
• Carry out investigations and HR processes
• Ensure the production of a detailed report on the completion of projects highlighting the lessons learned, recommendations and implementation of any required changes.
• Be accountable and responsible for the review of all cleaning tasks and processes in your Location to ensure that each task and service is delivered efficiently and effectively
• In association with the training manager ensure that training and development across your location is maintained and sufficient to ensure effective and safe delivery of services
• Ensure that all equipment in your location is serviceable and is fit for purpose. All defects have been reported in a timely manner as per the company's procedures.
• Location management auditing platforms such as, but not limited to, Bluehook, EcoOnline.

About You:

• Applicants must have the right to work in the UK
• This position will involve weekend and BH working
• A proven track record in cleaning service delivery.
• Experience of implementing, reviewing, and achieving the standard for safety, quality, time and cost.
• Demonstrable experience of managing a team.
• Strong interpersonal skills with an ability to operate and build credibility with employees
• Experience of leading and inspiring a team which may be dispersed across a region.
• Excellent diplomacy skills combined with the confidence and resilience to handle potential conflict situations.
• Ability to resolve conflicting issues and priorities.
• Outstanding knowledge and a demonstrable track record of expertise in the successful management of in-house teams at a local level
• Have level of technical understanding and be able to grasp technical issues and advise on solutions.
• A willingness to travel to sites across the contract region at short notice.
• Good verbal, written and interpersonal communication skills
• Flexible working attitude to accommodate the contract requirements and changing business needs.
• Good IT skills including use of Word, Excel and Outlook and Internet Explorer
• The ability to sufficiently use hand held devices such as, but not limited to, smart phones (Android or IOS), tablets (need to be able to effectively respond to emails, texts, calls and use auditing tools via these devices)Organisation skills for meeting deadlines and supporting others to do s