The Catering Operations Manager will undertake responsibility for the professional, efficient, profitable and cost-effective operation of catering and events through instructing and managing the relevant teams to co-ordinate and facilitate all events hosted to the highest possible standards.
To at all times act as an ambassador, leading by example as part of the management team and demonstrating appropriate and effective communication, able decision making and the efficient deployment of resources.
Key Responsibilities
- To work closely with the Executive Director and other catering team members to collectively deliver the annual budget for all catering department income and expenditure.
- Ensure the accurate production of documentation for the monthly management accounts including monthly stock take, labour analysis, analysis of outlet by outlet takings.
- Work alongside the commercial team and Head Chef to propose innovative and creative product offerings, developing packages and sales strategies to achieve income targets.
- Work with the sales team to maximise as far as possible the profit for all events.
- Work with the Head Chef and regional Staffing Manager to ensure the delivery of budgeted labour percentages for all events.
- Delivery of all events to a high standard.
- Instruct, supervise and assist your direct reports in their relevant duties.
- Work closely with the Regional HR Manager to ensure adherence to all policies and procedures including reporting and management of sickness or absenteeism; planning and approval of annual leave/holiday, 1-1s, objectives and annual appraisals.
- Undertake licensee responsibilities as required including the duties of Designated Premises Supervisor. Ensure relevant legislation with regard to sale of alcohol is adhered to across the site
The person we are looking for as a Catering Operations Manager has.....
- Proven leadership skills and ability to motivate and manage all levels of staff.
- Proficient in IT in Word and Excel.
- Good communication skills
- 2 years in experience in similar catering and events manager position
- Ability to meet deadlines and work under pressure
- Advance knowledge of food principles and practices
What we can offer you:
Personal Development and Bonuses
- Discretionary group annual bonus schemes to reward your hard work
- Employee referral scheme because your opinion matters
- Internal development programmes to help you progress
- Support with study through our study assistance schemes
Days Out & Leave
- Because we value work-life balance we offer an annual leave entitlement starting at 22 days plus bank and public holidays- increasing on your work anniversaries up to 28 days!
Because your health & well-being comes first
- Company life assurance scheme
- Employee health cash plan
- Cycle to work scheme