About us:
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well.
Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, with over 200 stores, 6 central warehouses and 12 delivery centres nationwide.
You`ll join our expert team who deliver 14,000 mattresses, bases, and headboards every single week. Now that`s a lot of Zzzs. So, if you`re bonkers about bed, silly for siestas and keen on your kip, we think Dreams could be the perfect place for you.
Dreams. Love your job.
The job:
This is an exciting opportunity to join our delivery service team at Dreams. As a Delivery Driver Assistant, you`ll play a key role in serving our customers, ensuring their perfect bed is delivered without a hitch.
Your standard working week will be 38.75 hrs (excluding breaks), however you`ll be paid in accordance with total hours worked to allow for variations in daily routes. This includes working two in every three Saturdays with a day off in the week. No Sundays!
Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day...
- You`ll be out on the road, working alongside a Delivery Driver to fulfil our high-quality home delivery service.
- At every touchpoint during delivery, you`ll be acting as a professional representation of the Dreams brand.
- You`ll be hands-on in this physical role, so you might be lifting anything from a mattress to a sofa bed, alongside your driver assistant. But don`t worry, our vehicles are loaded for you ahead of your shift so you can focus on getting on your way.
- With the help of our training, you`ll become an A* assembler. Whilst you build a range of bedroom furniture in our customers` homes, you`ll have the opportunity to develop a strong rapport with them.
- Every step of the way, you`ll go the extra mile by providing an exceptional service to each and every customer.
In your dream role, you`ll receive:
- Competitive salary: £12.34 hourly rate
- Bonus: Performance-related monthly bonus to recognise our superstar dreamers.
- Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction program gives you the best possible start to your career with us, with the opportunity to progress into different business areas as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
- New to 2024 - Enhanced maternity and paternity pay.
This is the type of person we`re dreaming of:
- People-first: You will have a friendly and personable nature, with a passion for great service and making our customers happy!
- Experience: It would be super handy if you had some knowledge of home delivery services.
- Team player: Every dreamer plays a role in making each day enjoyable, so you`ll have a positive work ethic and thrive as a part of a team.
- Resilient: We know things don`t always go to plan, so remaining calm under pressure is important.
- Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
- Willing to learn: To begin with, your ability to follow instructions will be important. As part of your induction, we`ll train you to be a top-notch assembler, so being open and willing to learn will be a big help.
- Flexible: You will need to be flexible with your working hours, including working on Saturdays.