Client Relations Assistant - Swanley - £23-25,000
Full Time
Monday - Friday 9 - 5.30pm | Office based
Our Client provides inventory and compliance reporting services to the UK property markets. It was the UK's first inventory management business to establish a successful franchise programme on the back of a strong nationwide brand. Our clients has since expanded its operation to provide compliance services and continues to grow.
Job Description
The role of Client Relations Assistant is to provide efficient and effective administration support to the Operations Team Leader and Operations team to ensure the smooth delivery of jobs for our National Clients. The role requires excellent customer service skills as well as a positive ‘can do' approach, ability to multi task, prioritise and problem solve, able to work on your own initiative and calmly under pressure.
Key Functions:
- Internal call handling
- National account dashboard management on our bespoke system, KMS
- Quality checking of reports
- Booking or assignment of appointments in utilising KMS
- Data entry
- General administrative support for CRM's
Skill Sets:
- Positive, outgoing personality with can do attitude
- Problem solver, multi tasker, finisher
- High attention to detail and methodical approach
- Ability to prioritise and change priorities at short notice
- Very process orientated
- An exceptional communicator both on a telephone, electronic and face to face
- Ability to work as part of a team as well as independently
Key Working Relationships
- National clients
- Franchisees
- Affiliates/Sub contractors
- CRM
- Team members
The role will be based in the office in Swanley working 9-5.30 Monday to Friday
Contact Details: If you are interested in this role as please contact Sally at Rayner Personnel on and please send us a copy of your CV to
Please Note: Rayner Personnel – Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search.
We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.