Exports (Shipping) Co-Ordinator
Salary: £26-32,000 per annum depending on experience
Attractive company pension scheme
8.30am to 5.00pm Monday to Friday
Office based - parking onsite
About our client
Our client is one of the largest independent moving group in the UK with over 40 local offices across the country and 3 overseas offices. They are an award-winning company who offers a fantastic working environment.
Responsibilities:
- To promptly arrange quotes for local offices on international moves from the UK to overseas destinations.
- Adding shipment information onto bespoke operational database.
- To calculate and / or check the sea freight and delivery charges
- To check any operational details with the local office (Member) and/or receiving agent (destination company in the country of arrival) as necessary
- To liaise with local office (Member) ensuring all necessary customs, contact, insurance and contract details are correct
- To ensure all documents are received by receiving agent in time for customs clearance / bonding container in accordance with ISO and FAIM manuals
- To arrange with Agents with regard to delivery (and send them all necessary paperwork)
- To communicate all relevant details to both overseas agents and members
- Update computer system (Intermove) and files ensuring that all relevant information is correct
- To create sales invoices and approve purchase invoices for payment as necessary
- To check with the accounts department payments to be made to suppliers (sea freight companies for example)
- To check any change to customs procedures and update as necessary
- Monitor changes to freight rates & exchange rates and updated accordingly and to relay to the local office any impact on pricing for the customer
- Ensuring the Intermove system is always up to date with latest developments, such as changes to price, transit time and companies involved
The Ideal candidate will have:
- Strong admin experience with transferrable skills
- Knowledge of database systems and Microsoft Office packages
- Experience of working within a dynamic service driven team delivering against targets
- Excellent communications skills and a passion for good customer service and satisfaction
- A strong attention to detail with the ability to swiftly and accurately produce quotations and maintain good administrational skills
IT literacy is mandatory; the company uses Microsoft Office (Outlook, Excel and Word) as well as an internal bespoke operational database.