Job Title: Administrative Support Specialist
Location: Alfreton, Derbyshire, UK
Job Type: Temporary to Permanent
Working Hours: Monday - Friday 9am-5pm (office based)
Salary: £12.00 per hour (37.5 hour working week)
Job Purpose: The primary purpose of this role is to support various aspects of administrative processes within both the service and finance departments. The ideal candidate will have a customer service background, strong organisational skills, and the ability to manage processes efficiently in a dynamic environment.
Key Responsibilities:
- Review, renew, and generate service contracts for existing customers.
- Process orders for existing customers, including purchase and sales ledger entry for spare parts
- Perform data entry and document uploads into customer-based software.
- Handle telephone enquiries, take messages, and log breakdowns in the service department.
- Collaborate with the Quality Systems Controller on ERP data input, scanning files, and preparing delivery/collection notes, order acknowledgements, and supplier documents.
- Manage office stationery and canteen supplies.
- Provide general admin/office support across departments, including filing and scanning.
- Communicate and provide information internally and externally to support operations and effective service, connecting sales, production, and service teams.
- Explore opportunities for generating new service contracts with past customers, in collaboration with the Operations Manager.
- Support service work order processing and invoicing during busy periods or absences.
- Assist the Administrative Coordinator with production department processes during peak times or absences.
- Perform other ad hoc duties as required by the Finance Manager.
Skills and Experience:
- Basic proficiency in Microsoft Office, especially Excel and Word.
- Ability to work across multiple disciplines and manage time effectively.
- Strong administrative experience
- Good attention to detail
- Good organisational skills
How to Apply: If you have the relevant skills and experience, are available on short notice, and can commit to a temporary - permanent role, then we want to hear from you! Please apply today for immediate consideration.