- Planning & Dispatch Manager
- Oversight of Customer Service, Admin & Real time planning / dispatch
- Leading Logistics focused business
- £60,0000 plus car / allowance (£72,000 package) plus bens
- Huddersfield - on-site
Client Details
Page Group are working with an industry leading logistics provider based in Huddersfield who are looking for a new Planning & Dispatch Manager. This is a newly created role that will manage the real time planning for a field based function. The role will manage real-time field planning, Customer Service & Admin
Description
- Management of 55fte across 3 areas including real-time field planning, Customer Service & Admin, including 3 direct reports
- Real Time Field Planning - reactive planning / real-time planning function supporting a field operation, ensuring solutions are provided to meet contractual SLA's
- Customer Service - liaise with national B2B customers ensuring they are kept up to date with order status or any potential changes
- Admin - Back office support linking Customer Service, Real-time Planning and other administrative activities
- Drive continuous improvement activities across a wide scales, complex customer operation compromising both field and internal functions
- Build strong working relationships with key stakeholders across the wider business
- Work closely with pre planning function to ensure a collaborative and joined up approach is provided in terms of customer strategy
Profile
- Experience planning for a complex field operations - could be transport / logistics,, engineers etc
- Ability to manage varying contractual agreements
- Strong stakeholder engagement experience
- Proven record working in a time sensitive environment
Job Offer
- £60,000 plus car / allowance & bonus
- Huddersfield based - on site
- Excellent growth and development opportunities
- Excellent benefits package