We are supporting a highly respected public sector organisation in North Wales seeking a Network Engineer to join their established ICT team on a permanent basis.
This is a fantastic opportunity for a proactive and technically skilled individual to play a vital role in maintaining and enhancing critical network and communication systems that support essential services across the region.
**Key Responsibilities:
- Ensure the smooth day-to-day operation and monitoring of network and telecom systems, advising on performance and technical improvements.
- Act as an escalation point for network, fixed and mobile communications issues, providing guidance to ICT colleagues and end users.
- Support installations, maintenance, fault resolution and upgrades of infrastructure, including backups, patching and redesigns.
- Contribute to the research, development and implementation of new infrastructure technologies, following NCSC best practice guidelines.
- Liaise with service providers, equipment suppliers and other stakeholders to ensure reliable and cost-effective solutions.
- Assist in preparing contract specifications and project scopes and review tariffs and price plans to ensure value for money.
- Produce technical reports, statistics and responses to Freedom of Information requests.
- Share knowledge and support colleagues and users through documentation, guidance and training.
- Maintain and audit stock levels and asset databases.
- Participate in an on-call rota to support critical incidents during evenings and weekends.
- Support the wider infrastructure team on projects and provide resilience as needed.
**Skills & Experience:
- Strong technical expertise in network and telecommunications systems.
- Experience with installation, maintenance and troubleshooting of network and communication infrastructure.
- Understanding of NCSC guidance and implementing secure systems.
- Excellent documentation and communication skills, able to support both technical and non-technical audiences.
- Comfortable working in a demanding environment where precision and accountability are essential.
This is a fantastic opportunity to join a supportive team and make a direct impact on critical public services in North Wales.