Customer Helpdesk Advisor £25,000 - £27,000 per annum Full-time, Permanent Wolverhampton based No hybrid working
Key duties
- Scheduling engineer works
- Keeping clients updated with updates
- Manage a client 'ticketing' system
- Handle inbound and outbound calls
- Manage the helpdesk's workflow
- Preparing client quotations and supporting with sales administration
What you'll need to succeed
- Exceptional initiative and a self-starter attitude
- Experience in administration, customer service or helpdesk role
- Experience in manufacturing/engineering is preferred but not essential.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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