Shipping Coordinator
- Location: Wetherby
- Salary: Up to £28k per annum
- Job Type: Full-time
We are seeking a Shipping Coordinator to join our award-winning manufacturing company, which produces high-quality, commercial-grade outdoor furniture for hospitality clients worldwide. As part of our sustained growth, we are looking for an experienced individual to handle shipping, order processing, product planning, and customer service duties within our friendly team.
Day-to-day of the role:
- Review client orders against estimates, ensuring all finishes and prices are correct, and place orders with manufacturers.
- Acknowledge customer orders and generate all necessary invoices, packing notes, and documentation in compliance with export regulations.
- Arrange dispatch with appropriate carriers and manage the negotiation and presentation of Letters of Credit and other commercial arrangements.
- Liaise with carriers regarding customs clearance for goods.
- Provide order confirmations to clients, including anticipated delivery and installation dates.
- Respond to client emails, advising on lead times and other queries.
- Assist with shipping and produce required documentation.
- Coordinate with business locations worldwide to schedule deliveries and arrange installation.
- Contact clients post-installation for feedback.
- Participate in product knowledge training sessions.
- Attend meetings with other company functions to perform duties and aid business and organisational development.
Required Skills & Qualifications:
- Experience in a similar role with shipping/export expertise.
- Excellent customer service skills.
- Strong time management and prioritisation abilities.
- Familiarity with export regulations and documentation.
- Proficiency in negotiating commercial arrangements.
- Effective communication and liaison skills for coordinating with international locations.
Benefits:
- Competitive salary based on experience.
- Opportunity to work with a dynamic and growing team.
- Engaging role with international scope and client interaction.
To apply for the Shipping Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in joining our team.