Administrator/ Data Entry in Technical Dept
Chessington
£12 per hour
£15,600 per annum if worked 25 hours per week
Part-Time Temporary initially - possibly leading to a permanent role.
Mon, Tue and Thurs 9am-5:30pm
Are you experienced in customer service, sales or suppliers? Our client is looking for a Administrator to provide service and assistance to suppliers and customers while working to legal compliance and accredited standards of safety management and quality.
Key Responsibilities as Technical Administrator:
- Respond to customer enquiries in a timely, polite and accurate manners;
- Assist Technical Manager as needed and requested;
- Communicate clearly with other teams to make sure requirements from customers, suppliers or any governmental bodies are met;
- Work closely with internal teams to ensure high standard of customer service is delivered;
- Assist with handling complaints and other claims from customers, assisting with investigations with related team(s) to resolve problems;
- Organise documents and files within the Technical folder;
- Provide accurate information or documents to customers and/or suppliers;
- Assist with collecting documents from suppliers
- Demonstrate knowledge, understanding and enthusiasm for WHF's businesses and products in order to ensure customer satisfaction;
- Maintain all aspects of administration to a high standard;
- Be able to complete tasks within a tight timeframe;
- Ensure adherence to relevant legislation as well as company procedures and standards
Key Requirements:
- Experience in customer service and/or sales/suppliers
- Basic computer skills for data entry and communication
- Microsoft Office (Excel, Word, Outlook)
- Polite, helpful phone manner
- Understanding of food safety helpful but not required
- Knowledge of Japanese/Asian/ethnic foods helpful but not required
- Customer focused individual
- Dynamic personality
- Well developed interpersonal, organisational and communication skills
- Able to respond quickly to operational demands
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role.