Position Overview:
The Senior Sales Manager (Wholesale) will be responsible for overseeing the wholesale operations, covering retail and digital channels, as well as managing national accounts. This role involves leading a team, ensuring the efficient flow of goods, and maximizing business performance to meet financial goals.
Key Responsibilities:
- Team Management:
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Appoint, assign tasks, and monitor the performance of staff. Acting as an escalation point for service recovery / departmental issues.
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Provide training and development opportunities to ensure team growth and efficiency.
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Foster a collaborative and high-performance work environment. Mentor and 'lead from the front' to provide a positive and friendly office culture.
- Operational Oversight:
- Foster and maintain effective and collaborative relationships with customers, using dynamic presentation skills and strong business acumen
- Experience and building relationships with premium Brands, including Selfridges, Harrods, Browns, JLP, Marks & Spencer, Very, ASOS, Next amongst others
- Ensure timely and successful delivery of solutions according to customer needs and objectives
- Partner with cross functional teams (many headquartered in US), including Marketing/PR, Merchandising, Operations, Planning, Finance and Accounting to ensure account needs and requests are being met
- Forecast monthly and forward-looking shipping projections for major accounts
- Analyse weekly commercial sales data, seasonal turn and margin, creating action plans based on results
- Collaborate with sales counterparts to understand and drive best practices, brand standards and operational excellence among international accounts
- Establish and maintain effective internal reporting tools and communication cadence
- Regularly analyse consumer buying trends, competitors and product opportunities
- Identify opportunities for growth in current and new categories and collaborate with internal stakeholders/decision makers to ensure long-term sustainability
Qualifications:
- A degree or equivalent qualification in business, retail management, or a related field.
- Extensive Team management experience
- Foster and maintain effective and collaborative relationships with customers, using dynamic presentation skills and strong business acumen
- Ensure timely and successful delivery of solutions according to customer needs and objectives
- Partner with cross functional teams (many headquartered in US), including Marketing/PR, Merchandising, Operations, Planning, Finance and Accounting to ensure account needs and requests are being met
- Forecast monthly and forward-looking shipping projections for major accounts
- Analyse weekly commercial sales data, seasonal turn and margin, creating action plans based on results
- Collaborate with sales counterparts to understand and drive best practices, brand standards and operational excellence among international accounts
- Establish and maintain effective internal reporting tools and communication cadence
- Regularly analyse consumer buying trends, competitors and product opportunities
- Identify opportunities for growth in current and new categories and collaborate with internal stakeholders/decision makers to ensure long-term sustainability
The company offer a hybrid working environment, plus an excellent salary / benefit package.