To coordinate & manage end to end the receipt, processing and dispatch of prescriptions for controlled drugs.
Key Responsibilities of a Dispensary Assistant
- Receiving prescriptions e.g. via email; log, and dispense
- Patient contact: informing patients of their prescriptions and the prescription charges
- Taking payments
- Dispensing process; creating dispensing labels, maintaining records of the dispensing, creating dispatch courier labels.
- Maintaining sufficient stock levels in the dispensary, including stock transfers
- Maintaining/producing management reports on prescription activity
- Maintaining process protocols
- Monitoring shelf life of stock held on site
- Carrying out administrative tasks relating to Import/Export of CBIM's
- Directing requests and unresolved issues to the designated person
- Keeping records of customer interactions and transactions
- Recording details of enquiries, comments and complaints and actions taken
- Communicating and co-coordinating with internal departments
Key Competencies of a Dispensary Assistant
- Minimum 2 years' experience of working in a pharmacy
- Experience of interacting with patients and working as a member of a team
- Experience of managing self in a proactive way
- Experience in community pharmacy
- NVQ 2 Pharmacy Dispensing
- ACT qualification - desirable
- GCSE or equivalent level
- Numerate (GCSE or equivalent level maths)
- IT literate
- Excellent command of the English language
- Strong working knowledge of Microsoft office
- Experience of using SAP would be an advantage
- Accurate keyboards skills
- Logical approach
- Organised person who is able to prioritise their workload
Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment's Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.
Consultant: Donna Jackson