Job Type: full-time, permanent
Shift patterns: 7am - 3pm, 9am - 5pm, 12pm - 8pm + weekend working
Here's a taste of what you will be doing:
- Review risk alerts triggered by routine screening activities and by using your own initiative looking for unusual/suspicious behaviour. • Risk assess customer accounts and document (where applicable). • Communicate with customers in order to conduct a holistic investigation and recommendation • Complete relevant customer screening using third party screening tools • Apply your knowledge and expertise to provide a risk-based recommendation on a customer account • Report suspicious activity in line with the SARs policy • Contribute towards a positive and supportive working environment by sharing knowledge and expertise across the wider team • Any other reasonable management request
About you:
You will be responsible for applying your investigative ability to analyse customer profiles (Eg; onboarding documents, transactional activity and account behaviour) in order to make recommendations that help Suits Me effectively manage risk. You will have an understanding of risk assessments and provide recommendations. In this role you will communicate with our customers and work closely with the team to ensure that best practices and processes are being implemented.
About Suits Me:
Suits Me is an ethical and cutting edge fintech business based in a rural setting near Knutsford, Cheshire. We are an award-winning alternative banking solution with financial inclusion and equality of opportunity sitting at the heart of the business.
Suits Me operates within both B2B and B2C sectors in the UK and is currently working towards European expansion.
For our account holders, we offer an alternative to traditional bank accounts with a contactless Mastercard, a full range of features and cashback rewards. For businesses, Suits Me offers a payment solution providing the UK's only specialised client portal allowing recruiters and employers to open accounts for their employees and candidates within minutes.