Account Management Admin Assistant
Based in the Hampton area (TW12)
Salary: up to £23,000 per annum plus fantastic benefits package - including subsidised gym membership Full time, permanent office-based positionfclion
We are currently recruiting for an Account Management Administrator to work within a friendly team based in fabulous offices based in the Hampton area. This is an ideal role for an organised candidate who enjoys administration.
Person Specification :
- Administration skills and experience
- Ability to deliver high levels of customer service and client satisfaction whilst managing client expectation
- Ability to produce accurate work to tight deadlines under pressure
- Excellent communication skills - both written and verbal communications
- Previous experience within the automotive or fleet management sector would be a distinct advantage
- The ability to work autonomously and as part of a team successfully
- Highly proficient in MS Office
- Ability to problem solve and think outside the box
- Effective time management and work prioritisation
- Positive, proactive and flexible outlook with high levels of integrity and empathy
- Enthusiastic, tenacious and hard-working
- Highly professional with excellent self-presentation standards
- A full driving licence is desirable
Key Responsibilities:
To ensure that the administration tasks of the account management function are completed accurately
and within agreed time-scales. Ensuring all activities are undertaken in accordance with work instructions
and quality procedures
- Prepare and send packs to the relevant client prior to delivery
- To assist the Account Executive and Account Manager monitoring and managing Client services and insurance reminders
- Assist in the preparation of contract review presentation documentation
- To produce client related reports and manage client administration
- To administer and report on the company
- To undertake tasks and administration relating to the products and filing of documents
- As per request, prepare and send overseas travel documentation to the relevant customer
- To process daily invoicing efficiently & accurately ensuring information is correct & profit margins maintained