Job Reference: SEC/TK/27-09/1308/1
Job Title: Security Supervisor
Location: Site Based
Site Address: Glasgow
Pay Rate: £12.50
Hours per week: Variable Shift Rota - 07:00 - 15:00, 15:00 - 23:00 - 37.5 hours per week
Business Overview
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical Services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
Role Overview
We are currently recruiting for a Security Supervisor to work in our client's busy city centre location. This is a working position and you will be part of the team to deliver excellent service on daily basis.
Benefits
- Wide range of retail discounts
- Discounted gym membership
- Join our Cycle to Work scheme
- Access to "CHROMA", our internal colleague-led diversity and inclusion community – join a committee or take part in our events
- Access to internal Mental Health First Aiders
- Immediate access to "Opportunity" our internal Learning and Development platform
- Required professional membership fees paid for
Key Responsibilities:
- Point of contact for all visitors, contractors and clients
.
- Responds to client inquiries and complaints. Ensures timely and quality service delivery to ensure customer satisfaction.
- Performs facilities inspections and prepares reports as required.
- Manage the day-to-day security team ensuring adherence to site requirements.
- First line Management of teams including training, development and expectations of standards
- De-escalate potential volatile situations with public.
- Develop and manage relationships with key client personnel to ensure service delivery.
About You:
- Applicants must have the right to work in the UK
- Excellent customer service skills – communicate effectively.
- The ability to be flexible and positive, demonstrating a can-do attitude.
- Excellent standard of written communication skills.
- Work in conjunction with OCS colleagues to deliver excellent customer service skills.
- Commitment to excellent attendance and time keeping.
- Be able to lead by example.
- Good Organisational skills
- Represent both OCS and client in a positive manner.
- Can do attitude
- SIA Door Supervisor Licence is essential; SIA CCTV Licence is desirable.
- Must have a SIA licence.
How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!
Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)
https://b/form/f3343c912a8643b69cfdc89dc2bbba8f