As Temporary Customer Sales Administrator you will be responsible for liaising with customers and suppliers, processing orders and ensuring they receive a smooth and professional service.
Client Details
Our client is a leading and well established telecomms business, specifically in the B2B world. They are looking for a Temporary Customer Sales Administrator to join their Salford Quays team on a 3 month temporary basis.
This opportunity has the chance to become permanent at the end of the 3 month period.
Description
As a Temporary Customer Sales Administrator you will be:
- Ethernet & Broadband Order placement.
- Voice and Hosting and Cloud Services Order placement.
- Validation and Approval of customer order form and requirements for the delivery of the required service(s).
- Management of placing product portfolio services, in-life service changes (modify/upgrades/regrades) and ceases.
- Liaising with suppliers;
- Keeping customers updated in a timely manner, with correct expectation setting via telephone and emails.
- Building relationships with longstanding and new customers
- Customer Care support to the wider business in relation to Service Delivery issues.
- Supporting the wider team with administrative tasks such as Inbox management, order placement, access requests
Profile
To be successful in this role:
- Can commit to a 3 month temporary role
- Have a strong customer sales administration background
- Good task management skills
- Communication
- Advanced Microsoft Excel use
- Hands on experience using project and business systems (CRM, Outlook)
- Fully PC literate
- Ability to communicate with Service Providers, Customers and Suppliers
- Full and clean driving licence
Job Offer
In return, our client can offer:
- Immediate start
- Competitive pay rate
- Weekly pay
- Good working patterns
- Possibility to be made perm