Job Summary:
This role is to support a Senior Group Risk Consultant in all aspects of Group Risk administration and provide support where needed for New Business. You will be part of a wider administration team.
Experience
- 3+ years experience within an Employee Benefit Consultancy.
- Strong working knowledge and understanding of Group Risk.
- Outstanding telephone manner with the ability to build rapport quickly.
- Excellent verbal and written communication skills.
- Excellent organisational and prioritisation skills with the ability to handle multiple tasks, work to tight deadlines and stay focused under pressure.
- Team player but must be able to work independently and use own initiative.
- Excellent knowledge of Microsoft Office packages including Word, Excel and Outlook with an emphasis on Excel data manipulation.
- Commitment to pass basic (internal) financial industry exams within 3 months of employment.
- Achieved or working towards CII IF7 and GR1 qualifications.
Responsibilities
- Assist with the general administration of benefits, which will include:
- Ensure the smooth running of assigned portfolio on a day to day basis
- Develop, maintain and cultivate a constructive and professional relationship with clients and insurers at all levels.
- Co-ordinate administration of schemes including renewal accounts, membership data, market reviews, claims and medical underwriting processing.
- Maintain client records and data in line with the businesses systems and protocols.
- Independently respond to queries from both clients and insurers in a pro-active manner, whilst keeping the Consultant informed as appropriate.
- Support the Consultant with the re-broking and reviewing of schemes.
- Collate market review information, where appropriate negotiate with insurers and draft renewal reports/ emails.
- Contribute positively as required to broader group risk & healthcare team and initiatives.
- To participate in appropriate company and departmental training, competence and development initiatives.
- To continuously meet, the regulator's Fit & Proper requirements.
- Assist with developing junior members of the team