My market leading client, located in Altrincham, have a very exciting entry level position they are looking to fill on a permanent basis. Supporting the Customer Support team Leader in delivering exceptional customer service in a fast paced, energetic business they are looking to add a Customer Support Apprentice to the team.
My client offers.
- 40 hours per week – Monday – Friday 8.00am – 5pm 1 hour lunch break
- £22,000 salary for a recent graduate / £16,000 salary for an apprentice
- Training & Progression
- Pension contribution
- 23 days holiday
- Loyalty Program
- Medicash
- Fun Days
- In house Pilates
- Weekly fruit bowl
- Parking
- Kudos awards
- Bonus scheme
In return all my client wants is a candidate with a fantastic attitude to learn and be a dedicated professional that will care about delivering the best possible standards.
Duties include:
- Answering and forwarding telephone calls and emails.
- Liaising both verbally and written with customers.
- Inputting and amending sales orders.
- Ensuring Timely despatch of all customer orders.
- Taking payments from customers.
- Managing customer spreadsheets.
- Liaising with carriers.
- Managing Live Chat.
- Assisting with the company Newsletter.
- Invoicing and credit notes.
- Create mail chimp emails to promote product, reviews, and surveys.
- Collating data.
- Create design boards.
- Ad hoc duties.
Specification
- The right attitude
- Willingness to learn.
This is a wonderful opportunity to start your career please do not hesitate to apply.