As an Apprentice IT Engineer, you will work as part of the Consilium Academies Technical Services Team to provide a Trust wide IT support function. As part of the Trust team, you will join a growing team of committed engineers and together you will deliver IT solutions across the Trust.
You will be primarily based at Moorside High School, although this role will also involve providing support to Ellesmere Park High School which is a short drive away.
You will work alongside and under the direction of the on-site IT Engineer and Deputy Trust Network Manager to support the school infrastructure, services, and solutions, ultimately ensuring that all staff and students receive support when required.
You will provide proactive and reactive on-site support, tracking service tickets to ensure the required systems and services are available to users as required.
Hardware
- You will install and configure new equipment with support where applicable and maintain computer peripheral equipment such as printers, scanners, whiteboards, and projectors, ensuring these are ready to be used by staff.
- You will maintain and troubleshoot the schools VoIP phone system and troubleshoot and maintain all aspects of PC and server hardware
- You will liaise with external suppliers for the repair of equipment under warranty or maintenance contract.
Software
- You will install and test new software before release and maintain accurate records of school software and remove out-dated and unsupported applications where applicable and support the rollout of new systems.
- You will ensure the anti-virus software is installed, up to date and working correctly on all devices.
- You will ensure all software and operating system updates are installed as appropriate.
Network Management
- You will liaise with the Network Managers / wider Technical Services Team to carry out basic network management tasks.
- You will carry out routine network maintenance tasks and troubleshoot, maintain, and upgrade the Trusts IT infrastructure with support where appropriate.
Experience/Skills required:
- Excellent communication and interpersonal skills with a strong customer service ethic
- Able to maintain a professional and friendly manner.
- A pro-active and enthusiastic team player, capable of working on own initiative
- Ability and tenacity for effective problem solving
- Strong troubleshooting skills with the ability to diagnose common problems quickly providing immediate solutions
- Ability to work well under pressure
Entry Requirements:
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
- GCSE Maths and English (or equivalents) at grades 3+ (D or above)
- Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
For more information please visit the UK ENIC website.
Benefits include:
- Personal and professional development
- Free parking
- Generous annual leave allowance
- A positive and friendly working environment
- Being able to have a significant impact on the schools in the trust
Future Prospects:
- 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Important Information:
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.
Apply now!