Your new company
Our client is a forward-thinking design and build partner with exceptional internal delivery capabilities. Their reputation as the 'go to' Tier 2 contractor has evolved from their ethos of high quality, innovative and best-value developments that go above and beyond client expectations. Their repeat client partners range from private sector developers to Housing Associations for whom they create exceptional residential and commercial solutions. Logistically challenging, high-rise and city-based schemes are core elements of their portfolio and where they really come into their own. They are a main contractor and build partner working across the U.K. in residential, commercial, student accommodation and hotel sectors on projects of varying value.
Your new role
Job Purpose: To Provide an IT presence across all construction sites. Based on the road, the engineer will support our remote construction sites. Role will include site setups and closures. Network, Wi-Fi and Connectivity provisioning. Ad Hoc IT support to end users
- Manage all user queries to completion and to an acceptable timescale
- Escalate problematic user queries to the IT Manager and work with them to resolve
- Liaise with third party support providers to resolve any user queries
- Ensure relevant software is installed, licenced, up to date and available to appropriate users in a timely manner
- Office 365 Administration of user accounts and permissions
- Recover relevant equipment from leavers
- Monitor patch management, network and Wi-Fi logs, investigate and repair any failures
- Support new & existing server/cloud-based enterprise applications, desktop applications and mobile applications.
- Liaise with external telephony providers for new connections and cancellations
- Configure and setup workstations to the company specifications.
- Repair and resolve technical problems
- Check new IT equipment on arrival, configure and install as required.
- Configure and support routers and access points.
- Undertake all moves and changes in association with the head office, new site openings and closures including all equipment setup requirements
- Undertake ad-hoc projects which are consistent with the nature of the job and its level of responsibility.
- Support the IT manager to deliver security policy by implementing any security related products as requested
What you'll need to succeed
- Working in an IT support (Windows) environment
- Obtain a good level of networking experience - ESSENTIAL
- Experience with a multi-location business would be desirable.
- Have experience with Microsoft technologies: 365 Azure/Windows/AD/Server OS Cybersecurity: firewalls/web filters/advanced protection and recovery Cloud technologies, Hyper-V, DNS &IP, and back-up solutions: Veeam/Avepoint.
Soft Skills & Other Key Requirements:
- Be able to work on his/her own initiative
- Demonstrate practical knowledge and problem-solving strategies
- Have high quality interpersonal skills
- Have sensitivity to the different levels of user expertise
- Good time management and organisational skills
- Flexible and adaptable attitude
- Hold a valid full UK driving licence - ESSENTIAL
- MTA accreditation is a bonus but not essential depending on job experience.
People Behaviours
- Strong and Consistent Performance
- Respect for our People and Customers
- Team Work
- Integrity and Commitment
What you'll get in return
All travel to be expensed, on the job training to enhance technical skills, company car, healthy salary and benefits package and opportunity to progress your career further in this exciting role.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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