Franchise Training Coach - Central East area of England
Head Office - Snowfox Group
Contract: Full Time Salary: 35000 Contracted Hours: 40
The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the worlds largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory.
What you'll need:1. Previous experience in sushi making, knife skills, food quality, and food safety.2. Excellent communication, interpersonal, and coaching skills.3. Flexibility to travel across the UK, adaptability, and the ability to work under pressure.
The Franchisee Coach is pivotal in ensuring the quality and safety of food products across our franchised kiosks. This role provides proactive and requested support to Franchisees, with a focus on enhancing their sushi-making capabilities and other product-related activities. The Franchisee Coach works closely with the Operations Team, deploying to sites where food quality or safety standards need improvement and assisting Franchisees in building the necessary skills to operate successful fresh food counters.3 Best Things about the job1. Travel to various locations across the UK and meet new people.2. Share your passion and expertise in sushi and other Asian-inspired foods.3. Make a positive impact on the performance and reputation of our brand.
Key Accountabilities: 1. Conduct assessments of franchised kiosks to identify areas for improvement in food quality and safety.2. Provide on-site coaching and training to Franchisees and their teams on sushi preparation, knife skills, and adherence to standard operating procedures.3. Monitor and evaluate the outcomes of training interventions.4. Offer feedback and recommendations to the Head of Openings and Franchisee Support on the development needs of Franchisees.5. Gather workable feedback and data from franchisees that will be used to enhance and update training materials, ensuring they reflect best practices.6. Maintain accurate records of training activities and outcomes.7. Collaborate with other Franchisee Coaches and the Operations Team to share best practices and insights.8. Support the induction and orientation of new Franchisees and their teams.9. Stay updated on the latest trends and innovations in sushi and Asian-inspired foods.10. Uphold and promote the values and vision of our brand.Key Measures of success: 1. Improvement in food quality and food safety scores across franchised kiosks.2. Positive feedback from Franchisees, their teams, and customers on the coaching and training provided.3. Achievement of training objectives and targets within budget and time frame
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We're proud to offer:
- What's in it for you?• We're committed to building inclusive Teams and giving our People the opportunity to grow their careers alongside us.• Annual bonus as a % of salary.