Job Description: General Administrator
Recruiter: Murray Myers
Location: Walsall
Position: General Administrator
Hours of Work: 08:30 - 17:00 (30-minute lunch break at 13:00)
Annual Leave: 25 days + statutory holidays
Pension: 3% employee contribution and 5% employer contribution
Job Purpose
Murray Myers is seeking a highly organized and proactive General Administrator for our client in Walsall. The successful candidate will play a critical role in managing day-to-day administrative tasks, supporting various departments, and ensuring smooth operations within the office environment.
Key Responsibilities
Administration Tasks:
Answer telephone calls and direct them to the correct department/person.
Enter Purchase Orders on the company's business system.
Print orders and labels from the company's business system.
File Purchase Orders and liaise with Customers via email and telephone.
Raise Pro-Forma Invoices and send to Customers.
Send Order Acknowledgements to Customers.
Coordinate with production for order changes, customer inquiries, etc.
Create and update stock codes on the company's business system.
Enter Order lists on the company's business system.
Update exchange rates on the company's business system.
Perform scanning and photocopying tasks.
Raise documentation for sub-contract work.
Manage Sample Approval Forms and update the Sample Approval Form Log.
Update the Sample Log for goods posted or shipped via Courier to Customers.
Match Customer free issue delivery notes to Purchase Orders.
Manage outgoing post and use the Franking Machine.
Order office stationery and cleaning supplies using various online platforms.
Print invoices and match them to orders for stationery and cleaning supplies.
Liaise with Workwear Supplier.
Assist other office members as needed.
Make refreshments for visitors when required.
Despatch Tasks:
Match works order notes to Purchase Orders ready for despatch.
Despatch orders from the company's business system.
Book transport for despatch on various shipping platforms.
Update the company's business system with despatch dates.
Obtain quotations from various transport companies for export shipments.
Print invoices from the company's business system for commercial invoice purposes.
Update the transport cost spreadsheet.
Manage commercial invoice documentation.
Notify Customers when orders are ready for collection.
Print labels, label goods for shipment, and obtain packing specifications.
Obtain Proof of Delivery when required from Courier website or by calling the Courier.
File despatch notes.
Liaise with production and Despatch for orders that require shipment.
Raise balance orders from the company's business system.
Personal Specification
Qualifications:
High school diploma or equivalent.
Further education or qualifications in business administration or related field is advantageous.
Experience:
Previous experience in a similar administrative role.
Knowledge of UK and EU logistics is an advantage.
Skills and Competencies:
Excellent organizational and time management skills.
Strong communication skills, both verbal and written.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to handle multiple tasks simultaneously and meet deadlines.
Attention to detail and accuracy.
Ability to work independently as well as part of a team.
Customer service orientation.
Experience with Electronic Business Systems.
Personal Attributes:
Proactive and self-motivated.
Reliable and trustworthy.
Adaptable and willing to learn new skills.
Friendly and approachable demeanour.
Application Process