Job Title: Driver Delivery Co-ordinator
Location: March
Salary: Competitive
Job type: Full time, Permanent
Night shifts also available
About us:
Knowles Logistics is trusted by some of the biggest and best-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long-term benefits for both parties. We aim to carry out our operations sustainably, and that's not just by minimising our environmental impacts but also by examining efficiencies across the business and fully embracing development opportunities.
The Role:
To support the transport team by performing administration tasks within the department by:
- Dealing with driver queries and managing the briefing and de-briefing process
- Recording discrepancies and reporting to the relevant team members
Must Have skills / experience
- Minimum of 1 years' experience working in an administration based role
- Strong PC based knowledge including an intermediate or knowledge of Excel spread sheets and web based systems
- Good communication skills, responding to enquiries via telephone and email, providing support for both internal and external contacts.
- Confident individual who can challenge, in the appropriate manner, when the need arises and at the appropriate level
- Reliable and flexible approach having the ability to work with various teams when required
- Highly organised, self-sufficient and able to work on own initiative and to tight deadlines
- Some traffic office experience would be an advantage
- Must have own transport, full UK driving licence and own transport to work
Key Accountabilities
- Check drivers are happy with using the phone app and an initial check that the details in Road Runner match jobs and paperwork.
- Make sure the driver also understands what paperwork or receipts (Tesco's) are required to come back.
Debriefing:
- Debrief to ensure that the paperwork handed in matches the details in Road Runner. Make sure all receipts are attached and the necessary signatures obtained.
- Update Road Runner with times in & out.
- Ensure correct trailer number, driver name and unit is entered into Road Runner.
- Ensure driver scans POD
- Hand any pods with discrepancies to customer services for processing and pass scanned and clean pods to accounts team for filing and attaching to invoices
- Liaise with driver, transport team and relevant collection point regarding any problems i.e. returns & shortages with a POD.
- Conducting live debrief throughout the day with all driver deliveries, in conjunction with other administration team members to ensure that all planned deliveries and collection times are on track and feeding back to the transport operators any concerns, issues, lates or failures.
What We Offer / Benefits:
- We have training and development.
- Free uniform & PPE provided.
- Auto enrolment into pension.
- Statutory holiday entitlement.
- Salary - depending on experience and discussed at interview.
Please note:
When applying for this role, please specify the position you're applying for.
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Candidates with the experience or relevant job titles of; Logistics Manager, Distribution Controller, Fleet Manager, Transport Manager, Logistics Supervisor, Fleet Supervisor, Transport Supervisor, Logistics coordinator, Transportation Manager, Freight Manager, Transport Planner, Supply Chain Controller, Cargo Manager, Transport Coordinator, will also be considered for this role.