Job Title: Completions Case Manager
Location: Central London, work from home 2 days each week
Salary: Up to £40,000
Working Hours: Monday to Friday 9am-6pm or 8:30am-5:30pm
Benefits:
- 25 Days Holiday
- Pension scheme
- Private healthcare
- Discretionary Bonus
- Other flexible benefits
About the role of Completions Case Manager
My client is a successful and growing Specialist Lender in London, looking for an accomplished Completions Case Manager to join their vibrant team.
The successful candidate will be responsible for ensuring mortgage offer conditions are satisfied and money laundering checks completed. Managing a pipeline of cases in a fast-paced, pressured environment. Accurately assessing the risk attributed to the application ensures that the loan is both suitable and fit for purpose.
Responsibilities required for the role of Completions Case Manager
- Reporting to the Completions & Conveyancing Manager, the role is responsible for processing applications from receipt of a mortgage offer, through the legal process to release of funds and completion.
- Dealing with both BTL and Bridging loan transactions from loan offer through to completion and working alongside a legal panel of lawyers to sign off legal inquiries, ensuring accurate legal titles.
- Work with the finance team in processing release of funds for pending completions
- Liaise with Underwriters and New Business Team on any completion queries (i.e., COT received, completion call transfers, updates to all parties)
- Communicate with intermediaries, valuers and solicitor enquiries by email or telephone, liaising with the underwriters as appropriate.
- Reviewing legal correspondence from solicitors, providing responses, and referring queries to the underwriters and 3rd parties where appropriate
- Pursue outstanding documents ensuring offer conditions are satisfied before authorising release of funds.
- Initiate pipeline management - advising conveyancers/underwriters when an application nears the end of its offer eligibility or valuation period or when a valuation nears expiry.
- Meeting service level agreements and maintaining excellent customer service.
- Authenticate the Certificate of Title to ensure details provided from the panel of solicitors are accurate and adequate to proceed to completion.
- Processing of Certificates of Titles (COTs) to ensure compliance with all loan offer conditions prior to sign off by a senior team member.
- Manage a pipeline of business closely to assist Structured Finance with forecasting the likelihood of completions and timings for draw-down of funds for completion along with completing Sales notices to draw down funds on your pipeline.
- Additional management of the loan funding and completion fees working closely with our Finance Team
Experience required for the role of Completions Case Manager
- Completions experience in a similar role at a mortgage lender
- Solid knowledge of end-to-end mortgage process, particularly the legal process from offer to completion and release of funds
- Experience of credit reference agencies, Land Registry, and fraud avoidance tools
- Proficiency in dealing with solicitors and mortgage brokers
- Experience of performing AML, KYC, and associated ID checks
- Good communication, analytical and numeracy skills
- Ideally experience of processing both BTL and Bridging proposals
- Track record managing a caseload of proposals for a mortgage lender
- Experience handling transactions involving Ltd company, foreign nationals, and offshore companies would be desirable
For more information regarding the role of Completions Case Manager please contact us
Stellar Select is acting as an employment agency and is a corporate member of the REC
Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.