Multiple Project Coordinator vacancies!!!
Right Now Group is delighted to be exclusively partnering with an industry-leading manufacturer Hansgrohe to recruit a number of exciting Project Administrator roles within their existing Projects Team!
Hansgrohe recently unveiled it's brand new state-of-the-art Installer Academy, the final piece of their visually impressive HQ in Tournament Fields, Warwickshire as they look to grow their already established brand in the UK and Ireland and further enhance overall customer experience.
Successful candidates will be subject to a first class working environment, extensive training, enhanced benefits and exciting development opportunities. So why not join an organisation who know how to look after their employees and can exceed your expectations?
About the Hansgrohe Group - Setting the Beat of Water. Since 1901.
With its brands AXOR and Hansgrohe, the Hansgrohe Group, based in Schiltach/Southern Germany, enjoys a reputation as a leader in innovation, design and quality within the bath and kitchen industry. The Hansgrohe Group stands for long-lasting quality products and for responsibility towards people and the environment.
Job Title: Project Administrator
Job Type: Full-Time Permanent
Hours: 37 per week Mon-Fri
Salary: 26k - 27k per annum + enhanced benefits
Location: Warwick - office based
Project Coordinator Responsibilities:
- Back-office project management for the supply of luxury/high goods to national property developers and international hoteliers.
- Supplying specification documents and pricing
- Procurement, including order management, stock, delivery and returns; and after-sales fault resolution and credit control
- Customer and Project data management using the relevant software/databases (SAP, CRM)
- Maintain and update sales pipeline to help identify new business.
- Regular customer communications to discuss ongoing and future projects and to develop business relationships.
- This includes all points of buying circle: Developers, Architects, Designers, Builders, Investors, Installers and end consumers.
- Account and order administration on SAP, resolving administrative or delivery enquiries.
- Upselling and specifying products based on customer's needs (B2B and B2C).
- Technical support; product troubleshooting, claims and engineer visits.
- Customer complaint management; resolving queries and issues for retailers, end consumers and installers
Desirable:
- Previous Project support experience or experience in a detail focused Customer Service/Administration role
- Experience in working with SAP or similar
- Experience in building and maintaining relationships with customers
- Previous experience in supporting Property developers, Architects, Designers, Builders, Investors, Installers
- Attention to detail
- Organised
- Highly numerical
- Good technical understanding with an interest in understanding a diverse product range
- Negotiation skills, previous experience in pricing would also be beneficial
Please Note: You must be available on Tuesday 25th June for a face-to-face meeting and to find out more about how Hansgrohe can support and develop your future career. This will be held at Hansgrohe's HQ, get ready to be blown away!