- Accurately process customer orders received via phone, email, and online platforms, ensuring timely and efficient entry into the company's order management system.
- Verify and cross-check order details for completeness and accuracy, addressing any discrepancies or issues with relevant departments or customers.
- Coordinate with the warehouse and shipping teams to ensure orders are packed, labeled, and dispatched according to schedule, tracking shipment progress as needed.
- Communicate proactively with customers regarding order status, delivery times, and any potential delays or issues, providing excellent customer service and support.
- Maintain organized and up-to-date records of all orders, invoices, and related documentation, assisting with inventory management and reporting as required.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.