Courier Operations Manager
Colnbrook
Monday to Friday 1200 - 2100
Job description
I am recruiting for a Courier Operations Manager who will be responsible to the Operations Director, it will be your responsibility to ensure the smooth running of the operation. This is a hands-on role, which will involve managing a team to ensure shipments are processed and made ready for export adhering to procedures and deadlines
Key Tasks and Responsibilities:-
- Maintaining the smooth and effective running of the Operations Department, including staffing levels, supplier engagement and delivery of departmental targets.
- Ensuring shipments are processed in accordance with established policy & procedures.
- Motivating the Operations team to perform effectively and efficiently, ensuring they have the correct skills and training to undertake their roles .
- Working with the Operations Director to deliver strategic improvements.
- Being responsive and agile to operational demands, with the ability to identify issues & solutions.
- Ensure compliance with HMRC and regulatory procedures.
- Performance monitoring and reporting .
- Liaison with UK and overseas partners.
- Carry out any other duties that may be reasonably required in the context of the job role.
Skills required
- Extensive knowledge of the courier industry, for both exports and imports
- Experience of leading a team
- Knowledge of HMRC import/export procedures and raising entries
- IATA Dangerous Goods trained
- Forklift licence
- You must be able to work in a fast-paced environment
- You must have strong administration and communication skills
- Exceptional leadership, motivation, and people management skills
- Ability to prioritise, multitask and delegate
- Good working knowledge of computers and email and office applications