Relocation Consultant
£28,000-£30,0000
Croydon
Office based
Hours - 8.45 - 5
Our client is seeking a person from a strong customer service background, dealing with complaints, and ensuring customer satisfaction. Full training given on export procedures; however you will not be responsible for the creation of.
Responsibilities of the Relocation Consultant:
- Regular communication with the coordination team as well as our customers
- Explaining the service and answering any questions, addressing and resolving any complaints
- Management of operational and shipping consignments
- Learning export procedures and documentation, via all modes of transport ie sea/air (FCL/LCL/Shared Container service and airfreight)
- Liaising with suppliers, shipping lines, airfreight agents, road crews and overseas partners to ensure all aspects of the move from packing, transport, shipping, delivery and transit schedules are kept within the standard of service the company requires.
- Review and approval of supplier purchase invoices.
Person specification for the Relocation Consultant:
- An effective communicator via the telephone & email
- IT literate
- Motivated and a strong team player
Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role.