Right Now Group are working with an International Freight Forwarder based at LHR and BHX who are looking to bring aboard a new Account Manager within their Automotive department.
Responsibilities:
- Lead customer weekly/monthly meetings/calls as well as business/KPIs reviews
- Develop and maintain account development plan for each account identifying current share of business and additional opportunities
- Provide market intelligence and updates on an ongoing basis
- Review current and potential future system integration opportunities
- Troubleshoot and resolve customer complaints including future corrective action
- Work closely with the pricing and procurement teams on quotations and tender responses
- Focus on building relationships with selected customers
- Support collection process ensuring customers pay in accordance with agreed credit terms
- Ensure new customers or lanes are implemented correctly in conjunction with the onboarding team
- Support marketing campaigns and customer entertainment
- Work as part of a team sharing knowledge and experience proactively
Experience Required:
- A minimum of 3 years work experience in account management
- A minimum of 3 years work experience in sales
- A background in freight forwarding
- A bachelors degree is preferred
- Excellent written and verbal communication skills
- Strong commercial acumen
Salary: Up to £75,000
Location: Birmingham
Shift: Mon-Fri 8.30am-5pm
ALL RELEVANT CANDIDATES WILL BE CONTACTED WITHIN 24 HOURS.