A professional membership and qualifications body are recruiting a dynamic and proactive
Marketing and Relationship Officer
to support the company in developing and maintaining quality driven third party relationships while carting out extensive marketing strategies. The candidate must have excellent communication skills, a quality driven mindset and an in offering educational opportunities to Learners around the world.
Why Join?
- Opportunities for travel, personal and professional growth in a company with global reach.
- Work with a team of passionate talented professionals who support and celebrate each other's success.
- Have a direct influence on our customer relationships and marketing efforts, contributing to company's mission.
Key Responsibilities
Centre Relationships
- Identify and nurture Centre partnership and recognise opportunities to support growth objectives and expand global market reach.
- Build and maintain relationships with Centres and stakeholders to ensure high customer satisfaction and retention.
- Regularly communicate with Centres to ensure their needs are being met and to gather feedback for the purpose of improving products and services.
- Track Centre interactions and identify upselling or cross-selling opportunities.
Marketing
- Develop, implement and manage innovative marketing campaigns across multiple channels, including digital, social, email and traditional platforms.
- Oversee content development (blogs, social media posts, videos) ensuring these align with brand, vision and mission.
- Ensure consistent brand messaging.
- Monitor market trends, analyse competitor activity and conduct research to identify new marketing opportunities and improve campaign performance.
- Plan and execute events, webinars and promotional activities to engage with Centres to raise brand awareness.
Quality Assurance and Third-Party Management
- Monitor and evaluate the quality of Centres' processes and evidence.
- Identify potential gaps in quality and work with Centres to develop strategies and procedures to address quality issues.
- Manage third parties and service providers involved in marketing or Centre relations to ensure compliance with quality standards.
- Conduct regular reviews and assessments of third-party performance to ensure they contribute effectively to business objectives, including proposing improvements when necessary.
Key Skills & Requirements
- Bachelor's degree in marketing, Business Administration, Communications, or a related field.
- Exceptional verbal and written communication skills with the ability to tailor messaging to diverse audiences.
- Strong organisational skills with the ability to handle multiple tasks simultaneously and proficiency with digital marketing tools, office (e.g., Microsoft office in particular excel, email marketing software).
- Ability to analyse data, identify trends, and make recommendations to optimize marketing campaigns and improve Centre relations.
- Creative mindset with the ability to bring fresh ideas to the table and adapt marketing strategies to changing market demands.
- Strong focus on quality control, ensuring all communications and interactions meet company standards.
- Proven ability to manage relationships with third-party vendors and ensure service excellence.
Salary & Benefits:
- £25,000
- 20 days holiday + public holidays
- Pension
- Onsite car parking
Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.