Position; Lodge Receptionist
Location; Oxford (City Centre)
Salary; £28,097 per annum
Berry Recruitment are NOW hiring for a committed and experienced Lodge Receptionist to work for a fantastic College in Oxford. To operate the security and front of house services of the College to provide a safe, secure, and hospitable environment for members of the College and visitors to it.
The post involves contact with people at all levels within the College and the Receptionist must be polite and tactful on all occasions. The Lodge Receptionist must also provide advice and information to Conference delegates and members of the public visiting the College.
Role: Lodge Receptionist
Main responsibilities.
- Provide accurate information and appropriate assistance to members and to Conference delegates and visitors.
- Check in guests and receive/process cash or card payments.
- Communicate effectively with other Receptionists to ensure the smooth operation
- Operate the telephones; answer telephone enquiries and make a record of telephone messages
- Process incoming and outgoing mail via Royal Mail and operate the mail franking machine. Transport any mail in a timely manner. Arrange for any couriers or special deliveries etc, as and when appropriate.
- Assist the Buildings Manager to maintain forwarding addresses of junior members in residence and living out of Oxford.
- Book seminar rooms for internal meetings
- Deal with B&B visitor enquiries and arrange safe storage of luggage as and when required.
- Receive and forward to the appropriate department reports from visitors of room defects.
Details of role.
- 40 hours per week with a 7am start (5 days of 7 Monday - Sunday)
- 30 days holiday plus 8 bank hols
- Competitive salary
Required;
- Experience of greeting guests and visitors and making them feel welcome in a positive and friendly manner.
- Experience of basic clerical duties and office procedures.
- A good standard of personal presentation.
- Attention to detail and a passion for providing excellent customer service.
- Computer literacy: Word, Excel and knowledge of booking systems.
- Self-motivated and able to take decisions after consideration of options.
- Able to successfully balance formality and informality and possess the ability to communicate clearly and deal confidently with a diverse range of people.
- Calm and able to deal confidently with emergency or challenging situations.
- Team working skills and a willingness to support and assist colleagues when required including a flexible approach to work and duties and ability to change working hours if required to cover for colleagues
Commutable locations;
Oxford, Didcot, Abingdon, Witney, Bicester, Thame
No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!"
For more information and to apply, contact the Oxford branch of Berry Recruitment - or click 'Apply Now' to submit your application.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.