The Accounts Receivable team is part of the Finance Operations function and is responsible for billing and collections of payments due.
The Accounts Receivable Supervisor will be responsible for supervising day-to-day operations of the Accounts Receivable (AR) department including cash applications, collections, cash and general ledger (GL) account reconciliations and reporting. The supervisor will set, track, manage and report on the AR team key performance metrics, provide backup support to Accounts Receivable Manager and participate in developing and testing system maintenance and enhancements.
Client Details
You will be working for a reputable Government Agency based in Central London.
Description
Key responsibilities and results areas
- Oversee and supervise the daily activities of the accounts receivable staff including setting, reviewing and monitoring AR team targets and analysing team workloads.
- Supervises BAU activities and workload allocation within AR team to ensure work is completed in a timely and accurate manner.
- Ensures staff is trained and works with leads or department trainer to develop written training materials and desk level procedures as it relates to accounts receivable and ensures that documentation is current.
- Improves and enhances the cash application, collections, account reconciliations and month-end close processes to achieve costs savings opportunities.
- Develop, recommend and implement process and working practices improvements in the Accounts Receivable function with a focus on centralisation, standardisation and automation.
- Assists with external/internal audit requests by compiling and validating information.
- Prepares and reviews daily and monthly production reports. Prepares ad-hoc management reports.
- Performs other miscellaneous duties and special projects assigned by management. Participates in system maintenance and upgrade testing.
The post holder will have experience of Credit Control, Accounts Receivables Ledger Management, Order to Cash end to end process, transactional team management experience and demonstrable experience of improving business and systems processes.
Profile
Person Specification:
Changing and Improving
- Always look for better ways of doing things and continuously drive process efficiencies and improvements across finance systems
Working Together
- Ensure joined up teamwork within the AR team and across other divisions to ensure efficient and effective use of finance systems
Managing a Quality Service
- Make plans and be well prepared to deliver to customer requirements and expectations. Maximise time and productivity and constantly think about improving quality of service. Have keen eye for detail and put in place new processes to ensure smooth user experience
Delivering at Pace
- Show a positive approach to keeping the whole team's efforts focused on the top priorities and promote a culture of following the appropriate procedures to ensure results are achieved on time whilst still enabling innovation. Regularly monitor your own and team's work against milestones ensuring individual needs are considered when setting tasks and act promptly to reassess workloads and priorities when there are conflicting demands to maintain performance.
- Experience of Credit Control and Accounts Receivable Ledger management
- Broad experience and knowledge of accounts receivable systems
- Operational experience in supervising team's workload and performance
- Experience of generating reports to help with key collection targets
- Experience of effectively managing escalated issues by team members or customers, taking appropriate measures
- Strong written (including drafting skills) and verbal communication skills
- Substantial knowledge of Oracle Fusion or similar accounting systems including experience of supporting design and maintenance business processes and control systems to improve and ensure the integrity, quality and timeliness of information
- Proficient in Microsoft applications such as: Excel (Intermediate), Word, Outlook, PowerPoint, SharePoint, Teams.
- An understanding of Order to Cash end to end processes and applicable financial controls
- Organiser: You always make plans and are well prepared to deliver to customer requirements and team's objectives. You constantly seek to maximise time and productivity and constantly think about improving quality of service
- Challenger: You will be able to bring a fresh perspective to systems and processes whatever the situation or context. You see other people's views and can appreciate there are many different angles to consider
- Preventer: Puts in structures and processes to anticipate, identify and address any risks or problems throughout financial planning, budgeting and forecast cycle before they occur
Job Offer
You will be offered a 12 month FTC with a fantastic government organisation based in Canary Wharf.