ARE YOU LOOKING FOR A REMOTE POSITION?
ARE YOU BASED IN MILTON KEYNES?
DO YOU ENJOY DEALING WITH CUSTOMERS AND VARIOUS LEVELS OF COMPLAINTS?
THEN WE HAVE THE ROLE FOR YOU!
We are currently working with a very well known brand in Milton Keynes who are seeking a Customer Complaints Administrator. This is a very heavily admin based role. There will be some telephone work, mainly outbound calls, but you could expect to take 20-30 calls per shift.
This role is Saturday and Sunday 12pm to 8pm (15 hours a weekend)
Pay £13.85/hour
Although this Customer Complaint Advisor is remote, you will need to be based in MILTON KEYNES, due to training provided and having to visit to office occasionally
All equipment will be provided for remote working
You will be dealing with complaints that come in from the company's web form and pass to the correct team to resolve. These complaints could vary from complaints about the the products, staff or website. This role involves dealing with lots of emails.
Full training will be provided in your first week, this will be Monday to Friday 9am to 5pm - BASED IN MILTON KEYNES
Experience Required:
- Excellent communication skills both verbal and written
- Experience of CRM systems
- Happy to make outbound calls when required
If this sounds like the perfect role for you, please apply now
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.