Join our dynamic team in Bolton as a Sales Lead Qualifier and play a crucial role in shaping our sales pipeline.
This position is perfect for someone with experience in sales or business services, especially in the postal, package, or direct marketing industries.
As a Lead Qualifier at Whistl, you'll be responsible for generating qualified leads, maintaining a clean and accurate customer database, and supporting the Telesales Manager with administrative tasks.
What We're Looking For
A background in lead generation or selling over the phone would be a plus. If you are detail-oriented and looking to take ownership of your role in a collaborative environment, this is your opportunity to grow your career and make an impact.
We welcome applications from candidates with any of the following skills or attributes: sales lead qualifier, lead qualifier, BDM, sales agent, sales, lead generation, admin, telesales, and CRM management.
Key Responsibilities
- Proactively search and qualify leads using the available databases and inbound inquiries via the website and phone and route them to the appropriate telesales/sales agent
- Meet daily targets by generating the minimum number of qualified leads for the sales team, as set by the Line Manager.
- Maintain and update the CRM with relevant lead data, ensuring the database is current and accurate.
- Collaborate with the Telesales and Sales teams to ensure appointment records are accurate and updated promptly.
- Follow up on direct marketing activities and existing database records to maximise the number of pre-qualified leads.
- Partner with stakeholders to identify priority areas for the Telesales team and track the effectiveness of focused efforts.
Benefits
- Enhanced annual leave entitlement, starting at 31 days
- Access to our prestige benefits and rewards portal
- Long service rewards, both financial and leave-based
- Health cash plan
- Life assurance scheme
- Career development opportunities
- Access to a well-established Employee Assistance Programme Provider
- And other excellent benefits you'd expect from a market leader
Working Hours
The working hours for this Lead Qualifier role are Monday to Friday, 9am to 5:30pm. Hybrid working opportunities are available following the initial probationary period.
Essential Skills
- Strong communication skills, both written and verbal and an excellent phone manner
- Good maths skills
- Excellent data entry skills and a methodical approach to record-keeping
- Experience and proficiency in Microsoft standard packages, most notably Excel
- Working knowledge of CRM systems
- Embraces and thrives in a fast-paced and results-based environment with the ability to work with minimal supervision after agreeing objectives
- Self-starter with excellent prioritisation and time management skills.
- Confident in establishing and maintaining relationships with colleagues at all levels, able to build relationships with clients and acquire key information quickly and accurately from prospective customers
Desirable Skills
Previous experience as a Lead Qualifier or in a similar role in a sales environment.
Why Whistl?
We are the UK's leading delivery management company providing efficient, high-quality and competitively priced services across business mail, parcels, fulfilment and doordrop media in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services, handling over 50% of bulk business mail in the UK.
We are in the top 100 privately owned companies with 23 locations across the UK. Our success is down to our people and the values we all follow to deliver excellence to our customers.
We think as part of a team, act with a can-do attitude and do the right thing. Following these simple values has resulted in our people delivering and exceeding our business and personal development goals.
We are a family of uniquely different people with strengths in the areas we work in and always have the opportunity to be curious to enhance ourselves.
We are a disability confident employer and embrace Well Being, EDI and ESG to make ourselves and our environment the best it can be.
Due to the nature of our business, this role may be subject to a DBS check.