HOUSING DISREPAIR TEAM LEADER
MANCHESTER OR NELSON
UP TO £50K PA
HYBRID WORKING AVAILABLE
Our client, a fantastic law firm with offices throughout the UK, are currently recruiting for a Housing Disrepair Team Leader to work hybrid out of either their Manchester of Nelson office. The company have a renowned reputation for employee satisfaction and progression and offer a fantastic package.
This company offers:
- A tremendous Salary of up to £50k plus Benefits
- Hybrid Working
- Great atmosphere and team spirit
- Excellent progression opportunties
Responsibilities to include:
- Managing capacity and ensuring workloads are distributed evenly across the team.
- Support, develop and motivate the team through holding regular 1-2-1's and meetings.
- Ensuring that a high level quality of service is provided at all times.
- Embody and be a keen ambassador for the firms values
- Progressing your caseload to ensure that clients receive appropriate and professional legal advice in a timely and efficient manner, whilst managing their expectations.
- Manage your own caseload from inception to completion.
- Ability to work to deadlines/targets an to prioritise a varied caseload.
About You:
- Ability to positively motivate and support team members.
- Previous housing disrepair experience is essential
- Target driven whilst maintaining exceptional client care
- Confident when working to targets
- Excellent telephone manner and communication skills
- Excellent problem-solving and negotiation skills
- Excellent knowledge of the CPR and Housing Conditions case law.
- Ability to provide a high level of client care.
- Ability to work efficiently and effectively, as part of a team and using one's own initiative.
If you feel you are a strong fit for this role, please apply with your CV and a member of our team will be in touch as soon as possible.