Job description
About Us:
Join our dedicated Mental Health Support Services team in the heart of Canton. We are seeking a highly organized and friendly Higher Clerical Assistant to cover the reception area and contribute to the efficient operation of our office-based services.
Key Responsibilities:
- Cover the reception area, providing a welcoming and helpful first point of contact.
- Answer the door entry system, meet and greet visitors, including the general public, service users, families, and other agencies.
- Manage incoming phone calls, ensuring a professional and helpful response.
- Update databases such as Carefirst, Paris, and SharePoint to maintain accurate and current information.
- Collate statistical data to contribute to reporting and analysis.
- Type and send out letters, ensuring accurate and timely communication.
- Issue and manage petty cash for office needs.
- Record and track Disclosure and Barring Service (DBS) checks and staff training activities.
Language Skills:
- Welsh language proficiency would be advantageous.
Qualifications and Experience:
- Previous experience in a clerical or administrative role.
- Familiarity with database management and statistical collation.
- Effective communication skills, both written and verbal.
Working Environment:
- Full-time office-based role.
If you are an organized and personable individual with clerical and administrative experience, and you are passionate about contributing to mental health support services, we encourage you to apply. Submit your application, and we look forward to discussing your suitability for this important role.