Job Title: Front of House Receptionist
Rate: £15/hour
Hours: 9.30am-6.30pm
Location: Central London
Type: Full-time, Ongoing temporary
Start: Immediate (Monday 30th June)
Our client is a discreet, high-end aesthetic clinic offering world-class treatments tailored to an elite clientele. They pride themselves on delivering an exceptional standard of service in a refined and serene environment.
They are seeking an experienced Front of House Receptionist who exudes professionalism, poise, and warmth, and is confident working within a luxury environment serving high-net-worth individuals.
This is an ongoing temporary role, starting on Monday 30th June for at least the next 3-4 weeks whilst they hire the role permanently.
What you'll do:
- Serve as the first point of contact for all clients, offering an impeccable and welcoming experience in person, over the phone, and via email
- Manage client bookings with discretion and efficiency
- Ensure the reception area is pristine, elegantly presented, and always reflects the luxury standards of the clinic
- Handle confidential client information with the utmost discretion and sensitivity
- Coordinate closely with practitioners and the clinic manager to ensure smooth daily operations
- Support in the preparation and presentation of refreshments, treatment literature, and luxury amenities
- Maintain awareness of all treatments and products offered to confidently assist with client enquiries
- Build strong, trusted relationships with returning clients and VIP guests
Who you are:
- Minimum 2+ years' experience in a front of house or receptionist role within a luxury clinic, five-star hospitality, private members' club, or high-end retail
- Exceptionally well-presented
- Confident, articulate, and calm under pressure with outstanding communication and interpersonal skills
- Experience working with UHNW or VIP clientele and understanding of their expectations
- Strong organisational skills and high attention to detail
- Proficient in booking systems, email etiquette, and basic administrative duties
REF: JC100909
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