Seven Resourcing are currently looking for a Housing Manager to work within a service in Harrow, London. As a Housing Manager in Harrow you'll be the face to face customer support to our communities. This is the perfect job for you if you like variety and delivering excellent services to our customers and communities. You'll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants). Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. This will help us to improve our local neighbourhoods. You'll proactively manage anti-social behaviours in our estates, responding to customer queries and complaints. You'll manage our voids process including liaising with local authorities. You'll carry out estate inspections, engaging and meeting with contractors on site. You'll carry out and record the routine safety and compliance checks in our buildings and communities.
Some Key Information is Highlighted Below:
Standard Rate:£14.81 per hour.
Bank Holiday Rate: £28.36 per hour.
Hours: Full time, Monday - Friday.
Travel: Can drive and have access to a vehicle insured for business purposes. Mileage is paid for.
Are you right for this role?
- You've worked in housing before and understand housing management, housing law and in an ideal world universal credit too (but it's not a deal breaker)
- You're super organised and methodical in your approach
- Have a proactive self-starter with a "can do" positive attitude - Passionate about delivering excellent customer service and have a genuine desire to help your customers.
- This job can challenging, especially when we're dealing with complaints and your resilience will help you through.
- Comfortable using technology to update records with great attention to detail and accuracy
- Confident working with external partners and stakeholders such as local authorities, MP's etc
- Like being part of a team but appreciate that this is a role where you'll spend most of your time working in our local estates.
Start Date: Looking for someone to start ASAP.
Compliance:
- Enhanced DBS on the update service.
- 3 years referencing
- Right to Work
Working with Seven Criminal Justice:
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