Our client is seeking an Accounts Receivable Specialist to join their expanding finance team. As a key contributor to our cash collection team, you will play a vital role in managing customer accounts, identifying and resolving payment issues, and collaborating with various internal teams to ensure a seamless collections process.
Key Responsibilities:
- Cash Collections: Actively manage assigned accounts receivable balances to ensure timely collection of outstanding payments, while minimizing bad debt exposure.
- Issue Resolution: Identify and resolve payment issues that cause delays, such as short payments, tax-related discrepancies, and unmet customer payment requirements.
- Customer Communication: Regularly communicate with customers via email and phone to address open invoices, follow up on overdue payments, and ensure alignment with payment terms.
- Internal Collaboration: Work closely with internal teams, including Account Managers, the Billing Team, and other stakeholders, to resolve billing issues and ensure smooth customer interactions.
- Payment Reconciliation: Reconcile customer payments against open balances, resolve any discrepancies, and process refunds as needed.
- System Updates & Reporting: Maintain accurate records in all relevant systems, ensuring that data is up-to-date for management to review and assist with cash flow forecasting.
- Process Improvement: Continuously identify opportunities to improve collections processes, enhance efficiency, and support automation initiatives.
- Tax & Compliance: Collaborate with customers and tax authorities to address any payment-related tax issues and ensure compliance with local and international regulations.
- Accounting Support: Assist with month-end and quarter-end accounting close processes to ensure accurate financial reporting.
Key Capabilities:
- Excel proficiency
- Sound written and verbal communication
- Ability to work both autonomously and within a wider global team
- Full UK working rights
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates