The role of Customer Service Advisor predominantly focuses on telephone support for patients, healthcare professionals and suppliers. You will be making sure that orders are fulfilled correctly and any queries are dealt with in a professional and courteous manner.
Client Details
An independent family run business that have been providing free prescription deliveries for over 40 years.
Description
- Processing orders on the phone for Nurses and Patients
- Managing queries relating to orders, products or other services
- Investigating any delays or delivery issues
- Working with the warehouse ensure all orders are processed on time.
Profile
- Effective Telephone and communication skills
- Has an empathetic ear and can communicate with people on all levels
- Excellent verbal and written communications
- Confidence with new technologies
- A problem solver
- Self-motivated and enjoys working within a team
- Can manage and priorities a wide variety of urgent tasks
Job Offer
- Casual dress code
- Company events
- On-site parking
- Sick Pay after Probation
- Supportive and Vibrant office environment