A Lloyd's Broker have a new opening for a Claims Technician. As a Claims Technician you will be placed into the claims team focusing on assisting with the delivery of high-level client servicing that the claims team currently provides. It will involve handling Credit and Political Risk claims.
Prior experience of claims handling is necessary (in any class of business), but our client are happy to train up on Credit and Political Risks claims. This will be a hybrid role.
Duties and Responsibilities
Assist the Claims Manager in providing exceptional claims service to clients. Timely and accurate claims support including MRC's, correspondence, legal fees, processing, checking / quality control.
Liaison with XCS & administering claims entries via ECF and IMR.
Assist the Claims Manager by preparing documentation to support the claims process.
Timely logging of claims & maintaining of claims entries on internal systems.
Maintain stats databases to enhance claims data presentation and analysis. Liaise with underwriters and other stakeholders to support the effective management of claims.
Assist in the preparation of meeting packs, attending of internal & external meetings as well as taking and distribution of minutes where required. Responsible for legal fee collections as directed and delegated by the Claims Team members.
Respond promptly to claims-specific queries raised by clients, underwriters and brokers.