Our client are looking for an experienced Senior Sales/Lettings Negotiator to join their busy team for an independent Estate Agency in Ilford.
Job responsibilities:
- Professionally dealing with clients either face-to-face, by phone or e-mail
- Drive the business forward by offering great customer service
- Responsible for the sales and lettings, working a monthly Individual & Team target
- Meet, greet and welcome customers into the office and properties
- Building strong relationships with clients, and meeting targets & KPIs
- Primarily focused on building trusted relationships with Vendors, Landlords, Buyers, and Tenants, assisting them with advice and guidance whether they are buying, selling, or renting a property
- Handling enquiries generated from marketing portals, telephone and walk- ins, in a professional manner
- Working closely with the Co-ordinator/Sales & Lettings Manager in identifying new business opportunities
- Develop business opportunities to expand company property portfolio
- Formulate strategies to target properties on the market for an extended period
- Source and cultivate new leads including canvassing and cold calling
- Email Management - To receive and respond to incoming emails and calls, then qualifying leads with view to assessing their suitability for available stock and, where applicable, book viewings
- Diary Management - Managing your own diary, arriving early to diary appointments, confirmation calls/text messages
- Correctly Registering and qualifying new applicants landlords, vendor, buyers and book property valuations
- Conducting viewings with prospective tenants/buyers and following up on feedback & system update
- Arrange and attend property viewings & market appraisals for properties to rent and for sale.
- Maintaining regular contact with landlords/vendors and applicants and recording all communication
- Conduct market analysis and negotiate prices effectively
- Successfully negotiate offers & lets
- Take photographs of properties as required for marketing and advertising, schedule of condition
- Updating Clients on marketing of their property especially Vendors
- Verifying buyers' ability to proceed before confirming sale
- Make mortgage and solicitor referrals where appropriate
- Obtaining and providing feedback post viewing
- Sales Progression - Progressing a sale and liaising with all parties involved
- Arranging & Conducting detailed Moving in/Out inventories reports
- Ensuring that you are up-to-date on lettings legislation
- Ensure properties are ready for occupation - Test all services are operating in properties, all keys are present and correctly tagged, take meter readings and flag debt on key meters or lack of meters etc.
- Ensure properties meet health & safety measures prior to occupation without fail i.e. working smoke alarms, CO2 alarms, window restrictors, hot water/heating facility etc
- Provide weekly reports to the Sales/Lettings Manager
- Maintaining & updating records on our internal database relating sales/lettings queries
- To ensure absolute compliance to company policies and procedures in all aspects of the role
- To work as part of a team and individually
- Participate in team meetings as and when required
- The role is varied and may require getting involved in other relevant areas from time to time
- Key Cuts & tagging of keys/allocating missing keys
- Occasional debt collection site visits/occupancy checks or as assigned by management
- Deposit Taken
- Follow through with your client from start to finish including balances, documents, filling of reference/credit forms etc
- Ensure documents are correct - check they are within 3 months of date, income proof etc
- Vetting clients on suitability of income for rental agreed
- Adhering to tenancy application dates and failing non-compliance to advise clients accordingly on forfeit of funds where necessary
- Occasion Draw up and sign up of moving in documents
Candidate requirements:
- Previous experience as a Sales/Lettings Negotiator
- Strong record of meeting exceeding targets
- Excellent communication skills both written and verbal
- Highly professional, positive, ambitious and enthusiastic approach
- Ability to work under pressure
- Willingness to tackle a variety of tasks
- Take initiative and be flexible in working in a fast paced environment
- Full clean driving licence
Salary basic up to £25,000 due to experience
OTE £40,000
AMR are one of the UK's largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market.
We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant.
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.