Fleet Administrator
Salary: £22,310
Hours: 37.5 hours Monday - Friday 8:45 - 17:00
Location: Bradford, West Yorkshire
Contract Role - 4 months
We are representing an established and successful company based in Bradford. We want dynamic and ambitious people who are passionate about customer service love engaging with customers to work alongside an experienced team who work in busy but exiting environment.
Our client is looking for an ambitious, uplifting, eager and a confident Fleet Administrator, who is looking join a team and start straight away and develop new skills and traits with the companies' qualities and progress their careers within a supportive and encouraging company. They are looking for someone who can embrace company qualities and are wanting a successful career.
The Key Duties of the Fleet Administrator
- All claims are processed proactively, efficiently and in line with company policy.
- Consumers are kept informed of the status of the contacts, ensuring clear communication is always kept and customer journeys are recorded accurately.
- Enquiries are responded, which may be received by various channels, in line with company policy and the terms and condition of the product.
- Deal with any invoice queries and process outstanding invoices.
- A consistent focus on consumer experience and outcomes is achieved; ensuring that we have met all the customer's needs, answered all their questions and that they fully understand our decisions.
- Queries raised from with the business and wider AmTrust group are dealt with, providing the same level of focus on outcomes and experience as given to consumers.
- Accurately capture contact data to ensure future insight and seamless customer journeys.
The Key Requirements of the Fleet Administrator
- Ability to use various systems
- Ability to prioritise and organise work
- Work as part of a team and communicate well with others
If you are interested in the role and want to know more, please apply or call the Leeds Business Support Team for more information.
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