Job Purpose
We are looking for a Senior Product Manager to join our Payroll Division. This position is to be based in the UK but will serve global teams.
As a Senior Product Manager, you will play a pivotal role in the success of our payroll propositions. Utilising your in-depth knowledge of payroll product development, coupled with excellent commercial acumen growing and scaling a payroll offering, this role will enable the success of additional services and make a significant impact on our clients' financial well-being. The successful candidate will need tremendous depth in driving product planning and execution throughout the lifecycle of the business to support our broad customer base, rapid growth rate, and the scale at which we're currently operating. This individual will report to our Associate Director - Payroll as well as matrix reporting into the CEO and CTO.
Job Overview and Day to Day Responsibilities
You will work closely with the Executive Team, supporting continued growth and new client acquisition. Your responsibilities will include, however are not limited to:
- Lead and champion technology product initiatives specifically focused on Payroll solutions by understanding the market sector through profiling the competitor landscape.
- Maintaining own knowledge with current UK payroll legislation, informing clients about any changes that may affect their business and people.
- Work closely with business partners and resellers to understand and research business and functional requirements and translate them into prioritised feature roadmaps.
- Break down processes so they can be rebuilt in ways that fundamentally challenge the industry status quo.
- Lead across the entire product lifecycle by working with partners, sales, and service team members to conceptualise, design, develop, measure impact, and optimise.
- Monitor the health of product initiatives with the associated risks and implications to timelines and lead the resolution of cross-functional issues.
- Own the delivery and quality of product initiatives and the business outcomes.
- Foster software product management consistent with all policies and practices to create a highly predictable software delivery model and go to market process.
- Keep stakeholders up to date on product progress and the team connected across locations and strategic initiatives.
- Liaising directly with clients to fully understand their payroll needs, build relationships, and manage expectations.
What you will bring to the team
You will be a Payroll professional capable of meeting the following criteria:
- Deep understanding of UK payroll legislation and tax regulations.
- Product delivery including idea generation, investment management, delivery planning, estimating, risk management, change management and stakeholder management in an agile environment.
- Manage expectations of a broad, senior and demanding set of stakeholders, driving consensus and agreement of the features delivered.
- Able to communicate a complicated problem succinctly accurately and coherently to a team with different skill sets.
- CIPP qualified, or suitably qualified by experience.
- Able to negotiate and compromise solutions and find the balance between best practice, expediency, and longer-term maintenance costs.
- Previous experience in delivering fully managed payroll services for an array of clients, spanning several industries.
- Experience in a payroll leadership or managerial role, demonstrating the ability to lead and inspire a team.
We are on a mission to transform people management for businesses. We've been making life easier for employers since 2015 with our range of innovative software, are providing HR, H&S, Payroll and business support to over 95,000 businesses globally. We are a people business. The market moves quickly and so do we. We put the customer first, working hard and always looking ahead, purposefully innovating to ensure peace of mind.
INDPAYN